
How to make a CAP/DA referral?
Contact a local CAP/DA case management entity in the county of residence of the applicant to request a CAP/DA referral.
If you are a CAP/DA case management entity or a qualified home-and community-based provider, a referral can be completed in the e-CAP system.
A referral may also be made by calling 833-522-5429 or faxing the completed referral form to 833-470-0597.
Please also see the attached fact sheet https://medicaid.ncdhhs.gov/fact-sheet-how-make-cap-referral/download?attachment